Product Information
What size does the sofa bed fold out to?
What size does the sofa bed fold out to?
The sofa bed folds out to a full queen-size mattress, providing a comfortable sleeping space for you or your guests.
Where is your furniture made?
Where is your furniture made?
Our furniture is designed in Los Angeles and manufactured in China and Southeast Asia. We conduct comprehensive factory audits and background checks to ensure superior quality and compliance with strict labor regulations.
Do the cushions slide around?
Do the cushions slide around?
No! The seat cushions are secured to the base with Velcro, ensuring they stay in place while you relax or lounge.
Can the covers of the sofa beds be removed for washing?
Can the covers of the sofa beds be removed for washing?
Although some covers have zippers, we do not recommend removing them for washing.
How do I care for and clean my sofa bed?
How do I care for and clean my sofa bed?
Our sofa beds are easy to maintain. For detailed cleaning instructions, refer to our Cleaning Guide:
Performance Bouclé:
- Professional or DIY dry-cleaning is recommended for regular maintenance.
- For DIY spot cleaning, use a solution of 1/4 cup vinegar, 3/4 cup warm water, and 1 tablespoon dish or Castile soap in a spray bottle. Lightly mist the stain, scrub gently with a soft cloth, and let it dry completely.
- Use distilled water to avoid water stains.
Performance Fabric:
- Use a lint roller or vacuum to remove dust, dander, and hair for daily care.
- For spills, blot the area with a clean towel and a mild detergent solution (e.g., Dawn dish soap). Rinse with distilled water and let it air dry.
Important Notes for Both Fabrics:
- Do not machine wash, steam clean, iron, or use bleach.
- Cushion covers should remain intact and not be removed.
What should I do if my sofa bed cushion appears out of shape, thin, or wrinkled afterunpacking?
What should I do if my sofa bed cushion appears out of shape, thin, or wrinkled afterunpacking?
The mattress is compressed for easy transport. Allow it to fully expand and settle for at least 72 hours after unpacking.
Do regular fitted sheets and bedding fit on the sofa bed?
Do regular fitted sheets and bedding fit on the sofa bed?
Yes! The sofa bed folds out to a queen-size mattress, so standard bedding and fitted sheets fit perfectly.
Do I need tools to assemble the sofa bed?
Do I need tools to assemble the sofa bed?
No tools are needed for assembly. The process is simple and takes approximately 20 minutes. For step-by-step instructions, refer to our Assembly Guide
What makes the fabric handle spills and stains?
What makes the fabric handle spills and stains?
Our fabrics are treated with a water-based coating often used in medical and outdoor textiles.
This coating repels oils, stains, and liquids, preventing absorption.
- Fabrics are water-repellent and stain-resistant but not waterproof.
- Promptly wipe spills with a damp cloth using gentle, circular motions.
Shipping & Delivery
Do you offer free shipping?
Do you offer free shipping?
Yes, we provide free shipping on all sofa beds within the United States
Can I schedule a delivery date?
Can I schedule a delivery date?
At this time, we do not offer scheduled delivery dates. Tracking information will be provided once your order is dispatched.
Do you deliver to apartments or multi-story buildings?
Do you deliver to apartments or multi-story buildings?
Yes, we deliver to apartments and multi-story buildings. However, deliveries are made to the building’s lobby or front entrance.
Will the sofa bed be assembled upon delivery?
Will the sofa bed be assembled upon delivery?
No, we do not offer assembly or white-glove delivery services. The sofa bed will be delivered in its packaging, and assembly can be completed in approximately 20 minutes.
How do I change my shipping address?
How do I change my shipping address?
If your order hasn’t shipped yet, email us with your order number and updated shipping address.
How fast is your shipping?
How fast is your shipping?
"In Stock" items ship from our California warehouse within 2–3 business days. Delivery within the contiguous U.S. typically takes 1–5 business days. During promotions or holidays, shipping
times may extend by 2–3 business days.
Returns and Refunds
What is the 120-Day Trial?
What is the 120-Day Trial?
Every Sol Place sofa bed comes with a 120-day in-home trial. The trial begins automatically when your order is delivered, giving you time to live with it and see how it feels in your space.
If it’s not the right fit, we’ll help you return it.
How do I start a return?
How do I start a return?
To start a return, email us at hello@solplace.com with your order number. Our team will guide you through the next steps and coordinate the return based on your location.
How does the return process work?
How does the return process work?
Once you reach out, our team will walk you through the return process and share the appropriate next steps for your order. Return options may vary by location, and we’ll make sure everything is handled as smoothly as possible.
Do I need to keep the original packaging?
Do I need to keep the original packaging?
No. You do not need to keep the original packaging to complete a return.
In what condition do you accept returns?
In what condition do you accept returns?
Your 120-day trial is meant to be lived in. Everyday use and reasonable wear are completely fine.
We simply ask that returned items are free from major damage, so they can be responsibly re-homed or recycled.
How long does it take to receive a refund?
How long does it take to receive a refund?
Refunds are issued once the return process is completed. Most refunds appear within a few business days after processing.
Can I make changes to my order after it’s been dispatched?
Can I make changes to my order after it’s been dispatched?
Unfortunately, changes can’t be made once your order has left our warehouse. That said, you’re still fully covered by our 120-Day Trial.
What should I do if my order arrives damaged or defective?
What should I do if my order arrives damaged or defective?
If your product is damaged or defective, contact us with photos or videos of the issue and a detailed description. Our team will respond within two business days to assist you.
Can I cancel my order after placing it?
Can I cancel my order after placing it?
To request a cancellation, contact us with “Cancel” and your order number in the subject line.
- Cancellations are guaranteed within 24 hours of placing your order.
- After 24 hours, we can’t guarantee cancellation, but we’ll help coordinate a return.
What happens to returned products?
What happens to returned products?
Returned products are assessed and handled responsibly. Items in suitable condition may be re-homed, donated, or recycled.
Is there a limit to returns?
Is there a limit to returns?
To keep the 120-day trial fair for everyone, returns are limited to one trial per customer.